Refund Policy

To maintain high standards in quality control and ensure your complete satisfaction, SaveMood has developed a

simple and efficient process for requesting refunds. This process helps us gather necessary information to

continually improve our products and services.

Refund Requests:

All refund requests must be submitted within 7 days of receiving your order.

Please include detailed photographs with each request to help us understand the issue and pass on feedback to our

quality control team.

Photographic Requirements:

Ensure that all photos are clear and easily identifiable.

For case lot items or bulk purchases, include pictures of all items together for comparison.

For expired items or quality concerns, please include photos of the expiry dates and the product in question.

Important Guidelines:

Refund requests should be submitted as soon as possible.

We do not accept any returns or exchanges. All invoices are considered accurate and final after 7 days, and refunds

will no longer be available.

Policy Discretion:

While we aim to honor most requests submitted within 7 days, SaveMood reserves the right to deny a refund request

at any time. Please refer to our terms and conditions for more information.

way we can. If you have questions or need support with a refund request, don’t hesitate to reach out to our friendly

team at SaveMood. We’re always here to help!

The Team at SaveMood